Clifton Roland Watkins Innovations LLC
  • Annapolis Junction, MD, USA
  • Full Time

Employer-paid Medical, Dental and Vision


CRWI has multiple openings for System Administrators to join our team on a newly awarded program.

 

Job Title: System Administrator, Level 2

Location: Annapolis Junction, MD

# Positions: 3

 

Overview:

 

The System Administrator candidate provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. The candidate also provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc., and provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. A successful System Administrator candidate also provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains the integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

 

 

Responsibilities:

 

Responsibilities Include: 

  • Provides support for implementation, troubleshooting, and maintenance of IT systems
  • Manages the daily activities of configuration and operation of IT systems
  • Provides Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems
  • Assist users in accessing and using IT systems
  • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems
  • Provides support for the escalation and communication of status to agency management and internal customers
  • Optimizes system operations and resource utilization, and performs system capacity analysis and planning
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process
  • Provides in-depth experience in trouble-shooting IT systems
  • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains the integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
  • Provides detailed analysis and feedback to agency management and internal customers for
    escalated tickets

 

 

Qualifications:

 

Active TS/SCI Clearance with Polygraph is required

  • Ten (10) years experience in programs and contracts of similar scope, type, and complexity within the Government is required 
  • Bachelor's Degree in a technical discipline from an accredited college or university is required
    • Five (5) years of additional system administration experience may be substituted for a bachelor's degree

CRWI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Clifton Roland Watkins Innovations LLC
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